Frequently Asked Questions
1. What are the benefits of using "The Yoga Stretch Strap"?
"The Yoga Stretch Strap" offers numerous benefits, including increasing blood circulation, decreasing stress levels, strengthening muscles, and improving your flexibility. It's also designed to enhance your yoga practice and help you achieve deeper stretches and poses.
2. How long does it take to see results?
The time it takes to see results may vary depending on individual factors such as frequency of use and consistency. However, many users had reported that they have experienced improvements in their flexibility and muscle strength within a few days of use.
3. Is "The Yoga Stretch Strap" suitable for beginners?
Yes, "The Yoga Stretch Strap" is suitable for beginners. It is designed to be user-friendly and easy to use, making it accessible for individuals of all fitness levels. The strap can be adjusted to accommodate different levels of flexibility and comfort.
4. Is "The Yoga Stretch Strap" comfortable and adjustable?
Yes! The strap is equipped with adjustable loops to provide a secure and comfortable grip. For specific instructions and suggested exercises, refer to the product manual and/or visit us on Instagram or Facebook.
5. What is your return policy?
Your complete satisfaction is important to us. Although we expect all of our customers to be satisfied. We do understand that things happen. So Q-Faba's customers get a 14-day warranty on all of our products, which means that you have 14 days after the delivery of your item to request for a return or a replacement if needed. To be eligible for a return or a replacement, your item must be in the same condition that you received it and in its original packaging. For more information, please refer to our return policy or you may contact us at returns@qfaba.com to request for a return.
6. Do you offer free shipping?
Yes, we offer free shipping on orders within the United States that meet the following criteria:
- Orders must be shipped to a valid address within the U.S.
- Single orders must be $65.00 or more before taxes or fees in order to qualify for free shipping.
- Free shipping promotions must be active and valid at the time of purchase.
Please note that certain items or situations may be excluded from free shipping eligibility, such as oversized or heavy items that require special handling or freight services. For more information, please refer to our shipping policy or contact us at qfabaisforyou@qfaba.com.
7. What is your refund process?
Once we receive and inspect your return, we will notify you of the refund approval status. If approved, the refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
8. How can I contact customer support?
If you have any further questions or concerns, please contact our customer support team at qfabaisforyou@qfaba.com. We are here to help and will respond to your inquiry as soon as possible. Please no spam though. We will not respond to any emails that appears to be spam.
9. What if I see something that I want, but I don't see the color or the variation that I want?
No problem. We do special orders upon request. Please contact us via email or the contact page if you don't see the color or variation that you want. We may not be able to honor certain requests, but we will try our best to accommodate your needs if we can.